📦 Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed.
Once your order has been shipped, you'll receive a confirmation email with your tracking information.
Estimated Delivery Time
Delivery times vary depending on your location.
Most orders arrive within:
- 🇺🇸 United States: 7–15 business days
- 🇨🇦 Canada: 7–18 business days
- 🇬🇧 Europe: 7–18 business days
- 🇦🇺 Australia & New Zealand: 8–18 business days
- 🌍 Other countries: 10–20 business days
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.
Order Tracking
As soon as your order ships, you'll receive an email with a tracking number so you can follow your package from dispatch to delivery.
Shipping Costs
Shipping costs are calculated during checkout.
From time to time, Pawlix offers free shipping promotions, which will be clearly displayed on our website.
Lost or Delayed Orders
If your order hasn't arrived within the estimated delivery timeframe, please contact us at:
Our team will gladly investigate the shipment and help resolve the issue.